You know, running afashionflickgarmentglitz AG has always been about more than just selling clothes—it’s about building connections. Back in the early days, our founder, Sarah, would personally reply to every single email that came in. And guess what? She still does whenever she can. There’s something special about hearing directly from you, whether it’s a question, a suggestion, or just a simple "hello."
Honestly, we’re not fans of automated responses or endless phone menus. If you’ve got something to say, we want to hear it—plain and simple. Here’s how you can reach us:
And hey, if you’re in a hurry, our live chat is always buzzing. Just look for the little icon in the corner—someone’s there to help from 8am to 8pm CET.
I’ll be honest with you—we’ve made some of our best changes because of customer feedback. Like that time someone suggested adding more inclusive sizing, and now it’s one of our most-loved features. So don’t hold back! Whether it’s a rave review, a tiny complaint, or just an idea you’ve been mulling over, we’re all ears.
And if you’re wondering whether anyone actually reads these messages—well, last month alone, we implemented 17 customer suggestions. Not bad, right?
P.S. If you’re ever in Zürich, pop by our office! We’ve got a cozy little showroom, and yes, there’s always coffee brewing.
